Cancellation Policy

This Cancellation Policy applies to all purchases made through DesignerFurnitureWorld.com. By placing an order on our website, you agree to the terms below.

Standard Order Cancellations

Orders may be cancelled only if the item has not shipped or entered transit. If your order has not shipped, we will cancel the order and issue a refund to the original payment method.

Orders Already in Transit

Once an order has shipped or entered transit, it can no longer be cancelled as a standard cancellation. If you request cancellation after shipment, the order will be treated as a return, and the following deductions will apply:

• 15% restocking fee
• Actual return shipping or freight cost back to the manufacturer or fulfillment facility

The remaining refund will be issued after the item is returned and received in acceptable condition.

Made-to-Order & Custom Items

Made-to-order, custom, special-order, and personalized items cannot be cancelled once the order is placed. These items are produced specifically for you, and our manufacturers may begin material allocation, cutting, production, or scheduling immediately after the order is submitted.

How to Request Cancellation

To request a cancellation, please contact Designer Furniture World as soon as possible with your order number. We will confirm whether the order is still eligible for cancellation.

Designer Furniture World reserves the right to update this policy at any time. The policy in effect at the time of purchase will apply to your order, except where otherwise required by law.